Since the 1970s, the Hauni Academy has offered a wide range of face-to-face training courses for customers. The Digital Academy app, developed in close cooperation with customers, is now taking the Hauni Group’s training services to the next level – providing technicians and machine operators with round-the-clock training courses that offer a comprehensive understanding of their machines. “Interactive 3D animations provide precise, step-by-step explanations of important processes and teach users how to operate or maintain highly complex machines,” says Sven Vulp, who is responsible for the development of the app as “Product Lead” of a cross-functional team.
“The app has an ‘Exploration’ mode that gives users the freedom to familiarize themselves with the individual modules independently. Each user receives a unique login that gives them access to their own content and the courses which are relevant to them.” The teaching concept, developed in cooperation with the Institute for Vocational Education and Training at the Hamburg University of Technology (TUHH), is highly coordinated and focuses not only on knowledge transfer but also on motivating users to learn.
Vulp summarizes the solution’s advantages as follows: “In addition to being available 24/7, the content and methodology offer important advantages for the user. In terms of content, we concentrate on effective and targeted information. The teaching concept we developed in partnership with external experts motivates users and ensures good learning results.”